⚠ LIVE — European Consumer Safety Watch 💊 Medicines: 18 in last 7 days 🍎 Food: 180 in last 7 days 🧸 Products: 48 in last 7 days 🟢 Monitoring: EMA · RASFF · NVWA · FAGG · FAVV · EFSA · Safety Gate ⏱ Last fetch: 5 hours ago ⚠ LIVE — European Consumer Safety Watch 💊 Medicines: 18 in last 7 days 🍎 Food: 180 in last 7 days 🧸 Products: 48 in last 7 days 🟢 Monitoring: EMA · RASFF · NVWA · FAGG · FAVV · EFSA · Safety Gate ⏱ Last fetch: 5 hours ago
🛡️ EUSW
💊 Medicines 🍎 Food 🧸 Products 🔎 Search
📊 Data
🏷 Brands 🌍 Countries ℹ️ About ✉ Unsubscribe
🇬🇧
🇬🇧 English 🇳🇱 Nederlands 🇫🇷 Français 🇩🇪 Deutsch 🇪🇸 Español 🇮🇹 Italiano 🇵🇹 Português 🇵🇱 Polski 🇸🇪 Svenska 🇷🇴 Română 🇨🇿 Čeština 🇫🇮 Suomi 🇩🇰 Dansk
🧸 Product FR August 4, 2023

african source — savon neem

la présence de phénol à 0.002 % (m/m) a été détectée dans le savon neem.

📷 DGCCRF / Rappel Conso · Source
african source — savon neem
📷 DGCCRF / Rappel Conso · Source
The product contains phenol at 0.002% (w/w), which is prohibited in cosmetics under Regulation (EC) No 1223/2009. Stop using it immediately and dispose of it safely.
🗄
Archived (older alert)
This alert was reported 1027 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
8 days in total
May 19, 2026 May 27, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is a neem soap sold under the brand “African Source.” A small amount of phenol was found in it.

What's happening? The soap contains phenol, which is not allowed in cosmetics under EU rules.

Does this affect me? If you have this soap, stop using it right away.

What should I do? Throw the soap away where children and pets cannot reach it. Ask your pharmacist or doctor if you feel unwell.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
african source
Agency-published detail

Type: hygiène-beauté · Category: cosmétiques · Hazard: blessures|dommages internes · la présence de phénol à 0.002 % (m/m) a été détectée dans le savon neem. · le phénol est interdit dans les produits cosmétiques conformément au règlement (ce) n°1223/2009. · À faire: ne plus utiliser le produit · détruire le produit

First published
August 4, 2023
Last refreshed by us
1 week ago
Severity (as classified)
Medium
Official source
https://rappel.conso.gouv.fr/fiche-rappel/12015/interne

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

▸ What is this product recall alert about?
african source — savon neem. The product contains phenol at 0.002% (w/w), which is prohibited in cosmetics under Regulation (EC) No 1223/2009. Stop using it immediately and dispose of it safely.
▸ When was this alert issued?
This alert was issued on August 4, 2023 by Rappel Conso (DGCCRF, France).
▸ Which countries are affected?
The alert applies to France.
▸ How serious is this alert?
Medium risk. A medium risk means harm is possible under certain conditions. Read the notice and act on the recommended steps.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on rappel.conso.gouv.fr.

💬 Discussion

Share your experience or ask a question. Real names and email are optional but moderation friendly.

No comments yet — be the first.

We email a confirmation link. Your address stays private.

⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.