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🧸 Product DE July 11, 2025

BIEN CACAU — 1 Clarifying Shampoo, 2 Brazilian Thermo Keratin, 3 Mask Hydration Keratin

Hair care set consisting of three hair masks, one clarifying shampoo and two thermal keratin treatments. Product sold online, in particular via Amazon (ASIN: B08R2QT4TZ).

📷 Safety Gate / European Commission · Source
Additional photo
BIEN CACAU — 1 Clarifying Shampoo, 2 Brazilian Thermo Keratin, 3 Mask Hydration Keratin
📷 Safety Gate / European Commission · Source
Risk level
Serious risk
Type
Chemical
Category
Cosmetics
Hazard
The product contains formaldehyde (measured value up to 5.88 %). Formaldehyde is a skin sensitiser and can trigger allergic reactions and may cause cancer.
Origin
Brazil

⚖️ Actions ordered by authorities

  • ▸ Measures ordered by economic operators (to: Other) Removal of this product listing by the online marketplace
Barcode (GTIN): 7898597481073 7898597481080 7898597481097
🗄
Archived (older alert)
This alert was reported 320 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
10 days in total
May 17, 2026 May 27, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is a hair-care set with shampoo, conditioner, and mask. It contains formaldehyde, a chemical that can cause allergies and may cause cancer.

What's happening? The product has too much formaldehyde. This can harm your skin and health.

Does this affect me? If you used this product in Germany, you may be at risk.

What should I do? Stop using it now. Ask your pharmacist or doctor if you have any reactions.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
BIEN CACAU
Agency-published detail

Risk level: Serious risk · Type: Chemical · Category: Cosmetics · Hazard: The product contains formaldehyde (measured value up to 5.88 %). Formaldehyde is a skin sensitiser and can trigger allergic reactions and may cause cancer. · Origin: Brazil

First published
July 11, 2025
Last refreshed by us
1 week ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10095114

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

▸ What is this product recall alert about?
BIEN CACAU — 1 Clarifying Shampoo, 2 Brazilian Thermo Keratin, 3 Mask Hydration Keratin. Risk level: Serious risk · Type: Chemical · Category: Cosmetics · Hazard: The product contains formaldehyde (measured value up to 5.88 %). Formaldehyde is a skin sensitiser and can trigger allergic reactions and may cause cancer. · Origin: Brazil
▸ When was this alert issued?
This alert was issued on July 11, 2025 by EU Safety Gate.
▸ Which countries are affected?
The alert applies to Germany.
▸ How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.