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🧸 Product IT December 12, 2025

Cielo Alto — Sole

Hair and body cream, 200 ml.

📷 Safety Gate / European Commission · Source
Additional photo Additional photo Additional photo
Cielo Alto — Sole
📷 Safety Gate / European Commission · Source
Risk level
Serious risk
Type
Chemical
Category
Cosmetics

Hazard: According to the list of ingredients, the product contains 2-(4-tert-butylbenzyl)propionaldehyde (BMHCA), which is prohibited in cosmetic products. BMHCA may harm the reproductive system, may harm the health of the unborn child and may cause skin sensitisation. Moreover, the product contains a mixture of the preservatives methylchloroisothiazolinone and methylisothiazolinone, which are prohibited in leave-on cosmetics. These cause severe skin burns and eye damage, and may cause an allergic skin reaction.

Origin
Italy

⚖️ Actions ordered by authorities

  • ▸ (to: Distributor) Ban on the marketing of the product and any accompanying measures
Barcode (GTIN): 8019971029660
🗄
Archived (older alert)
This alert was reported 166 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
10 days in total
May 17, 2026 May 27, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is a body cream called Cielo Alto — Sole. It has two banned ingredients that can hurt skin and health.

What's happening? The cream has a chemical that can harm babies before birth and cause skin rashes. It also has preservatives that can burn skin and eyes.

Does this affect me? Anyone in Italy who used this cream may be at risk.

What should I do? Stop using it now. Ask your pharmacist or doctor if you feel any irritation.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
Cielo Alto
Agency-published detail

Risk level: Serious risk · Type: Chemical · Category: Cosmetics · Hazard: According to the list of ingredients, the product contains 2-(4-tert-butylbenzyl)propionaldehyde (BMHCA), which is prohibited in cosmetic products. BMHCA may harm the reproductive system, may harm the health of the unborn child and may cause skin sensitisation. Moreover, the product contains a mixture of the preservatives methylchloroisothiazolinone and methylisothiazolinone, which are prohibited in leave-on cosmetics. These cause severe skin burns and eye damage, and may cause an allergic skin reaction. · Origin: Italy

First published
December 12, 2025
Last refreshed by us
1 week ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10096938

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

Related alerts

High IT resolved 5 months ago

Cielo Alto — SUN

Risk level: Serious risk · Type: Chemical · Category: Cosmetics · Hazard: According to the list of ingredients, the product contains 2-(4-tert-butylbenzyl)propionaldehyde (BMHCA), which is prohibited...

❓ Frequently asked questions

▸ What is this product recall alert about?
Cielo Alto — Sole. Risk level: Serious risk · Type: Chemical · Category: Cosmetics · Hazard: According to the list of ingredients, the product contains 2-(4-tert-butylbenzyl)propionaldehyde (BMHCA), which is prohibited in cosmetic products. BMHCA may harm the reproductive system, may harm the healt...
▸ When was this alert issued?
This alert was issued on December 12, 2025 by EU Safety Gate.
▸ Which countries are affected?
The alert applies to Italy.
▸ How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.