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🧸 Product DE PL PT SI June 22, 2018

Citroen — C4 Aircross

Risk level
Serious risk
Type
Injuries
Category
Motor vehicles
Hazard
The strut for the hatchback door may be defective.
Origin
France
🗄
Archived (older alert)
This alert was reported 2898 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
12 days in total
May 17, 2026 May 29, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? A car maker found a problem with the rear hatch door’s metal support (the strut) on some C4 Aircross models.

What's happening? The strut might break, so the hatch door could fall shut suddenly and hurt someone.

Does this affect me? Owners in Germany, Poland, Portugal or Slovenia should check if their car is listed.

What should I do? Take the car to a Citroen dealer for a free check and fix. Ask your dealer if you are unsure.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Agency-published detail

Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: The strut for the hatchback door may be defective. · Origin: France

First published
June 22, 2018
Last refreshed by us
1 week ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/318929

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

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❓ Frequently asked questions

▸ What is this product recall alert about?
Citroen — C4 Aircross. Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: The strut for the hatchback door may be defective. · Origin: France
▸ When was this alert issued?
This alert was issued on June 22, 2018 by EU Safety Gate.
▸ Which countries are affected?
The alert applies to the following countries: Germany, Poland, Portugal, and Slovenia.
▸ How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.