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🛡️ EUSW
🇬🇧
🧸 Product FR July 16, 2021

DS automobiles — DS7 CROSSBACK E-TENSE

Passenger car

Risk level
Serious risk
Type
Fire
Category
Motor vehicles

Hazard: Certain cells of the traction batteries may be missing an anode. This could result in a short circuit and lead to a thermal runaway of the battery, causing it to emit toxic smoke without flame.

Origin
France

⚖️ Actions ordered by authorities

  • Measures ordered by economic operators (to: Manufacturer) Recall of the product from end users
🗄
Archived (older alert)
This alert was reported 1838 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
72 days in total
May 17, 2026 July 28, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is about some DS7 CROSSBACK E-TENSE cars. A small part inside the battery may be missing. This could cause a fire risk.

What's happening? The car maker found a problem with the battery. If it happens, the battery could overheat and give off bad smoke.

Does this affect me? This only affects cars made in France. If you have one of these cars, you should check.

What should I do? Take your car to a DS dealer right away. Ask your dealer or DS for help.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
Agency-published detail

Risk level: Serious risk · Type: Fire · Category: Motor vehicles · Hazard: Certain cells of the traction batteries may be missing an anode. This could result in a short circuit and lead to a thermal runaway of the battery, causing it to emit toxic smoke without flame. · Origin: France

First published
July 16, 2021
Last refreshed by us
2 months ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10004095

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

Related alerts

❓ Frequently asked questions

What is this product recall alert about?
DS automobiles — DS7 CROSSBACK E-TENSE. Risk level: Serious risk · Type: Fire · Category: Motor vehicles · Hazard: Certain cells of the traction batteries may be missing an anode. This could result in a short circuit and lead to a thermal runaway of the battery, causing it to emit toxic smoke without flame. · Origin: F...
When was this alert issued?
This alert was issued on July 16, 2021 by EU Safety Gate.
Which countries are affected?
The alert applies to France.
How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.