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🧸 Product PT BG CY DE DK FR HU IS NO SE SI September 19, 2025

Lexus — UX300e

Passenger car.

📷 Safety Gate / European Commission · Source
Lexus — UX300e
📷 Safety Gate / European Commission · Source
Risk level
Serious risk
Type
Injuries
Category
Motor vehicles
Hazard
The electrical compressor may fail, causing the HVAC system to enter a failsafe mode that suspends the heater operation of the system and affects defroster function. If the vehicle is operated in low-temperatures, the defrosting performance reduces and may not remove frost, ice and/or fog from the windshield glass. This can reduce driver visibility and increase the risk of injuries.
Origin
Japan

⚖️ Actions ordered by authorities

  • ▸ Measures ordered by economic operators (to: Importer) Recall of the product from end users
🗄
Archived (older alert)
This alert was reported 357 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
117 days in total
May 17, 2026 September 11, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? A recall for some Lexus UX300e cars. The heater may stop working in cold weather.

What's happening? The car’s heater might not work well in cold weather. This can make it hard to see out of the windows.

Does this affect me? If you own a Lexus UX300e in Portugal, Bulgaria, Cyprus, Germany, Denmark, France, Hungary, Iceland, Norway, Sweden, or Slovenia, this could affect you.

What should I do? Take your car to a Lexus dealer to fix the problem. Ask your dealer or a mechanic for help.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
Lexus
Agency-published detail

Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: The electrical compressor may fail, causing the HVAC system to enter a failsafe mode that suspends the heater operation of the system and affects defroster function. If the vehicle is operated in low-temperatures, the defrosting performance reduces and may not remove frost, ice and/or fog from the windshield glass. This can reduce driver visibility and increase the risk of injuries. · Origin: Japan

First published
September 19, 2025
Last refreshed by us
3 months ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10095986

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

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❓ Frequently asked questions

▸ What is this product recall alert about?
Lexus — UX300e. Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: The electrical compressor may fail, causing the HVAC system to enter a failsafe mode that suspends the heater operation of the system and affects defroster function. If the vehicle is operated in low-t...
▸ When was this alert issued?
This alert was issued on September 19, 2025 by EU Safety Gate.
▸ Which countries are affected?
The alert applies to the following countries: Portugal, Bulgaria, Cyprus, Germany, Denmark, France, Hungary, Iceland, Norway, Sweden, and Slovenia.
▸ How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.