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🧸 Product DE IE October 9, 2020

Mercedes-Benz — X-Class

Risk level
Serious risk
Type
Injuries
Category
Motor vehicles
Hazard
The child safety lock on the rear doors could come loose unnoticed, as a result of which the rear doors could be opened from the inside.
Origin
Germany

⚖️ Actions ordered by authorities

  • Measures ordered by economic operators (to: Manufacturer) Recall of the product from end users
🗄
Archived (older alert)
This alert was reported 2118 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
72 days in total
May 17, 2026 July 28, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is about some Mercedes-Benz X-Class cars. The child safety lock on the back doors may come loose without warning.

What's happening? Because of this, the back doors might open from the inside when they should stay locked.

Does this affect me? This affects people in Germany and Ireland who own or use these cars.

What should I do? Take your car to a Mercedes-Benz dealer right away. Ask your dealer or doctor if you have questions.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
Agency-published detail

Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: The child safety lock on the rear doors could come loose unnoticed, as a result of which the rear doors could be opened from the inside. · Origin: Germany

First published
October 9, 2020
Last refreshed by us
2 months ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10001975

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

Related alerts

❓ Frequently asked questions

What is this product recall alert about?
Mercedes-Benz — X-Class. Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: The child safety lock on the rear doors could come loose unnoticed, as a result of which the rear doors could be opened from the inside. · Origin: Germany
When was this alert issued?
This alert was issued on October 9, 2020 by EU Safety Gate.
Which countries are affected?
The alert applies to the following countries: Germany and Ireland.
How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.