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🛡️ EUSW
🇬🇧
🧸 Product SE July 14, 2023

Natural Face Beauty Cream

Skin lightening cream, yellow-white cream. Manufactured in June 2021.

📷 Safety Gate / European Commission · Source
Natural Face Beauty Cream
📷 Safety Gate / European Commission · Source
Risk level
Serious risk
Type
Chemical
Category
Cosmetics
Hazard
The product contains mercury (measured value 5270 mg/kg). Mercury accumulates in the body and can damage the kidneys, brain and nervous system. Additionally, it may affect reproduction and the unborn child.
Origin
Pakistan

⚖️ Actions ordered by authorities

  • (to: Importer) Import rejected at border
🗄
Archived (older alert)
This alert was reported 1052 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
14 days in total
May 17, 2026 May 31, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is a face cream sold in Sweden. It has too much mercury in it.

What's happening? Mercury can hurt your kidneys, brain, and nerves. It can also harm babies before they are born.

Does this affect me? Anyone who used this cream may be at risk.

What should I do? Stop using the cream now. Ask your pharmacist or doctor what to do next.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Agency-published detail

Risk level: Serious risk · Type: Chemical · Category: Cosmetics · Hazard: The product contains mercury (measured value 5270 mg/kg). Mercury accumulates in the body and can damage the kidneys, brain and nervous system. Additionally, it may affect reproduction and the unborn child. · Origin: Pakistan

First published
July 14, 2023
Last refreshed by us
1 week ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10009702

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

Related alerts

❓ Frequently asked questions

What is this product recall alert about?
Natural Face Beauty Cream. Risk level: Serious risk · Type: Chemical · Category: Cosmetics · Hazard: The product contains mercury (measured value 5270 mg/kg). Mercury accumulates in the body and can damage the kidneys, brain and nervous system. Additionally, it may affect reproduction and the unborn child....
When was this alert issued?
This alert was issued on July 14, 2023 by EU Safety Gate.
Which countries are affected?
The alert applies to Sweden.
How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.