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🧸 Product FR BG DE DK HU IE PT August 29, 2025

Renault — MASTER IV

Passenger van / Light commercial vehicle.

📷 Safety Gate / European Commission · Source
Renault — MASTER IV
📷 Safety Gate / European Commission · Source
Risk level
Serious risk
Type
Injuries
Category
Motor vehicles
Hazard
Unsuitable docking between the platform supporting the steering gear housing and the intermediate steering column shaft can damage the steering housing at the torque sensor. This can break an internal component of the steering gear housing, reducing the steering power and increase the risk of accident.
Origin
France

⚖️ Actions ordered by authorities

  • Measures ordered by economic operators (to: Manufacturer) Recall of the product from end users
🗄
Archived (older alert)
This alert was reported 380 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
119 days in total
May 17, 2026 September 13, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? A problem with some Renault Master IV vans. The steering part may break while you drive.

What's happening? The steering may lose power suddenly. This can make it hard to control the van.

Does this affect me? If you own or drive a Renault Master IV van in France, Bulgaria, Germany, Denmark, Hungary, Ireland, or Portugal.

What should I do? Take your van to a Renault dealer right away. Ask your pharmacist or doctor if you feel unsafe driving.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
Agency-published detail

Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: Unsuitable docking between the platform supporting the steering gear housing and the intermediate steering column shaft can damage the steering housing at the torque sensor. This can break an internal component of the steering gear housing, reducing the steering power and increase the risk of accident. · Origin: France

First published
August 29, 2025
Last refreshed by us
3 months ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10095659

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

Related alerts

❓ Frequently asked questions

What is this product recall alert about?
Renault — MASTER IV. Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: Unsuitable docking between the platform supporting the steering gear housing and the intermediate steering column shaft can damage the steering housing at the torque sensor. This can break an internal...
When was this alert issued?
This alert was issued on August 29, 2025 by EU Safety Gate.
Which countries are affected?
The alert applies to the following countries: France, Bulgaria, Germany, Denmark, Hungary, Ireland, and Portugal.
How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.