🧸 Product FR March 29, 2024

Renault — ZOE

Passenger car. Vehicles manufactured at FLINS factory.

📷 Safety Gate / European Commission · Source

Risk level: Serious risk
Type: Fire
Category: Motor vehicles
Hazard: Due to a manufacturing issue, a short circuit may occur within the high voltage battery. This will increase the risk of fire.
Origin: France

⚖️ Actions ordered by authorities

▸ Measures ordered by economic operators (to: Manufacturer) Recall of the product from end users

🗄

Archived (older alert)

This alert was reported 899 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.

📈 Timeline

120 days in total

May 17, 2026 September 14, 2026

Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? A problem with some Renault ZOE cars. A part inside the high-voltage battery may not be made right. This could cause a short circuit.

What's happening? The short circuit might start a fire in the battery. Renault is fixing the issue.

Does this affect me? If you own or drive a Renault ZOE in France, your car could be at risk.

What should I do? Take your car to a Renault dealer right away. Ask your dealer or a mechanic about the fix.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)

Brand(s) / product name(s)

Renault

Agency-published detail

Risk level: Serious risk · Type: Fire · Category: Motor vehicles · Hazard: Due to a manufacturing issue, a short circuit may occur within the high voltage battery. This will increase the risk of fire. · Origin: France

First published

March 29, 2024

Last refreshed by us

3 months ago

Severity (as classified)

High

Official source

https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10012405

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

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📋 Quick facts

Status

Archived (older alert)

Affects

First detected by us

May 17, 2026

Agency-reported start

March 29, 2024

Days active

120

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❓ Frequently asked questions

▸ What is this product recall alert about?

Renault — ZOE. Risk level: Serious risk · Type: Fire · Category: Motor vehicles · Hazard: Due to a manufacturing issue, a short circuit may occur within the high voltage battery. This will increase the risk of fire. · Origin: France

▸ When was this alert issued?

This alert was issued on March 29, 2024 by EU Safety Gate.

▸ Which countries are affected?

The alert applies to France.

▸ How serious is this alert?

Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.

▸ What should I do?

If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.

▸ Where can I find the official notice?

The full official notice is published on ec.europa.eu.

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