CITROEN — Citroën Berlingo, C4 III, C4X, Spacetourer, Jumpy
Passenger car / Light commercial vehicle equipped with high-voltage batteries.
- Risk level
- Serious risk
- Tipo
- Injuries
- Categoria
- Motor vehicles
- Rischio
- The software supposed to prevent the engine from stopping suddenly and to transmit data to customer service is not working properly. This can lead the ‘Ready’ mode to be unavailable after the vehicle has been started, to an acceleration power's loss and to the engine suddenly cutting out while driving. This increases the risk of accidents and injuries.
- Origin
- France
⚖️ Azioni ordinate dalle autorità
- ▸ Measures ordered by economic operators (to: Manufacturer) Recall of the product from end users
What is this? Some Citroën cars may have a problem with software that should keep the engine running and send safety messages. This can cause the engine to cut out while driving.
What's happening? The cars might lose power suddenly or not start properly. This could lead to accidents or injuries.
Does this affect me? If you own or drive a Citroën Berlingo, C4 III, C4X, Spacetourer, or Jumpy in France or other listed countries, you may be at risk.
What should I do? Take your car to a Citroën dealer right away. Ask your dealer or a mechanic for help before driving.
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Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: The software supposed to prevent the engine from stopping suddenly and to transmit data to customer service is not working properly. This can lead the ‘Ready’ mode to be unavailable after the vehicle has been started, to an acceleration power's loss and to the engine suddenly cutting out while driving. This increases the risk of accidents and injuries. · Origin: France
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