Citroen et DS automobile — Citröen C5 aircross / DS7 Crossback
Passenger car
- Risk level
- Serious risk
- Tipo
- Fire
- Categoria
- Motor vehicles
- Rischio
- The electrical supply to the water heater unit can shut off too soon when the vehicle is stopped. Fuel can therefore remain in the heater, producing smoke and fuel leakage. Moreover, the information about atmospheric pressure sent by the BSI to the water heating unit is incorrect, so the unit is unable to operate. The unburnt fuel may remain inside the unit may produce smoke when next activated and fuel may potentially leak, increasing the risk of fire.
- Origin
- France
⚖️ Azioni ordinate dalle autorità
- ▸ Measures ordered by economic operators (to: Manufacturer) Recall of the product from end users
What is this? Some Citroën C5 Aircross and DS7 Crossback cars have a water heater that may shut off too soon. This can let fuel stay inside and cause smoke or leaks.
What's happening? The heater’s power or pressure signal can fail when the car stops. Unburnt fuel may build up and smoke when used again. Fuel could also leak, raising fire risk.
Does this affect me? This issue affects cars in France, Bulgaria, Denmark, and other listed countries. Check if your car is one of these models.
What should I do? Take your car to a dealer right away. Ask your dealer or mechanic to fix the heater before using it again.
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Risk level: Serious risk · Type: Fire · Category: Motor vehicles · Hazard: The electrical supply to the water heater unit can shut off too soon when the vehicle is stopped. Fuel can therefore remain in the heater, producing smoke and fuel leakage. Moreover, the information about atmospheric pressure sent by the BSI to the water heating unit is incorrect, so the unit is unable to operate. The unburnt fuel may remain inside the unit may produce smoke when next activated and fuel may potentially leak, increasing the risk of fire. · Origin: France
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