Mercedes-Benz — C-Class, EQS, GLC, S-Class
EQS (297 platform), GLC (253 platform), S-Class (223 platform) and C-Class (206 platform)
- Risk level
- Serious risk
- Type
- Electric shock, Fire
- Catégorie
- Motor vehicles
- Origin
- Germany
Hazard: Due to an incorrect material composition of the Mode 2 charging cable for charging at a household power socket, the insulation resistance of the rubber buffer could be impaired, overriding the protective function of the charging cable. Furthermore, in combination with an error in the household infrastructure, the activation of the protective device in the household electrical circuit might be prevented. This could cause the user to have an electrical shock and could lead to a fire.
⚖️ Actions ordonnées par les autorités
- ▸ Measures ordered by economic operators (to: Manufacturer) Recall of the product from end users
What is this? This is a safety notice about some Mercedes-Benz cars and their charging cables. The cables may not protect you from electric shocks or fires.
What's happening? The rubber part of the charging cable may not work right. This could let electricity leak out or start a fire.
Does this affect me? If you own a Mercedes-Benz C-Class, EQS, GLC, or S-Class in Germany, Denmark, France, Hungary, Luxembourg, Poland, Romania, or Sweden, this could affect you.
What should I do? Stop using the charging cable and ask a Mercedes-Benz dealer or your local garage for help.
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🔬 Détails médicaux / techniques (pour les professionnels)
Risk level: Serious risk · Type: Electric shock, Fire · Category: Motor vehicles · Hazard: Due to an incorrect material composition of the Mode 2 charging cable for charging at a household power socket, the insulation resistance of the rubber buffer could be impaired, overriding the protective function of the charging cable. Furthermore, in combination with an error in the household infrastructure, the activation of the protective device in the household electrical circuit might be prevented. This could cause the user to have an electrical shock and could lead to a fire. · Origin: Germany
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