Mercedes-Benz — Various models
CLA (BR 117), CLA (BR 118), GLA (BR 156), M-Class/GLE/GL/GLS (BR 166), GLE/GLS (BR 167), SLK/SLC (BR 172), A-Class (BR 176), A-Class (BR 177), AMG GT (BR 190), C-Class (BR 205), E-Class coupé/cabrio (BR 207), E-Class (BR 213), S-Class (BR 222), E-Class coupé/cabrio (BR 238)
- Risk level
- Other types of alerts
- Type
- Injuries
- Catégorie
- Motor vehicles
- Origin
- Germany
Hazard: The eCall function may not be available due to deactivated communication module. As a result, in the event of an accident it would not be possible to establish a voice connection with the emergency call centre, either automatically or by activating the SOS button, nor would it be possible to transmit vehicle data. In this case, it would not be possible to direct emergency services to the vehicle, which could increase the impact of the accident.
⚖️ Actions ordonnées par les autorités
- ▸ Measures ordered by economic operators (to: Manufacturer) Recall of the product from end users
What is this? Some Mercedes-Benz cars have a safety feature called eCall. It can call for help after a crash.
What's happening? The eCall system may not work because a part that sends signals is turned off. This means no call can be made to emergency services.
Does this affect me? This affects certain Mercedes-Benz models in Germany, Denmark, Ireland, Poland, Portugal, and Romania.
What should I do? Take your car to a Mercedes-Benz dealer to check and fix the eCall system. Ask your dealer for help.
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🔬 Détails médicaux / techniques (pour les professionnels)
Risk level: Other types of alerts · Type: Injuries · Category: Motor vehicles · Hazard: The eCall function may not be available due to deactivated communication module. As a result, in the event of an accident it would not be possible to establish a voice connection with the emergency call centre, either automatically or by activating the SOS button, nor would it be possible to transmit vehicle data. In this case, it would not be possible to direct emergency services to the vehicle, which could increase the impact of the accident. · Origin: Germany
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