Mercedes-Benz — CLA, A-Class, EQA/EQB, B-Class/GLA/GLB right-hand drive
Passenger car with right-hand drive
- Risk level
- Serious risk
- Typ
- Injuries
- Kategori
- Motor vehicles
- Fara
- The steering software may not correctly activate the fallback level in the event of a hardware failure. This could affect the power steering assistance and lead to the loss of steering capacity, increasing the risk of an accident.
- Origin
- Germany
⚖️ Åtgärder ordnade av myndigheter
- ▸ Measures ordered by economic operators (to: Manufacturer) Other: Update of the electric steering software
- ▸ Measures ordered by economic operators (to: Manufacturer) Recall of the product from end users
What is this? Some Mercedes-Benz cars may have a problem with the steering software. If a part fails, the car might not switch to a safe backup mode.
What's happening? The power steering could stop working if a hardware part fails. This could make the car harder to steer and raise the chance of a crash.
Does this affect me? This issue affects certain right-hand-drive Mercedes-Benz models in Germany and a few other EU countries.
What should I do? If you own one of these cars, contact a Mercedes-Benz dealer for a free software update. Ask your dealer or a mechanic if you are unsure.
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Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: The steering software may not correctly activate the fallback level in the event of a hardware failure. This could affect the power steering assistance and lead to the loss of steering capacity, increasing the risk of an accident. · Origin: Germany
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